Available Positions SunDance Application

When it comes to our SunDance team, we believe that our employees have real insight into how our company can improve. With hands-on, day-to- day knowledge, we empower them to make improvements and offer solutions. We listen to and trust our employees when they bring an issue to us, so we can work together to create a solution. 

SunDance takes pride in finding and retaining highly motivated, high-energy, talent. Our employees may come from other companies or even different industries. What is important to us is that we bring in highly motivated and skilled people who will help grow our business while adhering to our core goals. We understand that every member is essential to our success. SunDance values our part-time employees as much as our full-timers, and often transition our part-time team to full-time positions when the opportunity arises.  Because we believe that company buy-in is essential, SunDance offers quarterly profit-sharing checks to employees—paying a meaningful percentage of year-to- date profits. These employee benefits and initiatives allow us to maintain incredibly low employee turnover.

Our goal is to attract and retain the top clients and employees. We are fully engaged from the top down, and as a result our employees bring the same dedication to their jobs. Being seen, heard and appreciated is essential to the culture at SunDance. We focus on the big picture but never forget that each individual employee is essential to our success.

SunDance Application

Current Openings

Print Sales Representative

SunDance Marketing Solutions is looking for a dynamic sales representative. SunDance is a communications company with a printing focus that is unlike most printers you have come across in your career. SunDance was formed in 2006 and has grown 200% since that first year by providing exceptional customer service, truly listening to clients and unequivocally standing behind what the company produces. SunDance's clients are a "who's who" list of companies in Central Florida and beyond.

Besides providing unrivaled levels of service, SunDance has invested more than $8 million into equipment and facilities to provide one stop shopping for its clients. SunDance produces offset, digital, large format, fulfillment, design, marketing and mailing all in-house. You and your clients will find us equally adept at running standard offset print jobs, building online storefronts, rolling out marketing campaigns, designing and creating one-off prototypes, sourcing promotional items, printing and hanging 80-foot banners or handling complicated fulfillment and mailing projects.

SunDance is currently seeking an Experienced Print Sales Representative to service existing clients as well as develop new business relationships. This position requires the ability to think strategically, solve complex problems and offer and present solutions to clients that solve business and marketing needs in addition to print needs.

Required Skills and Job Responsibilities:

• Extensive & successful commitment to developing and maintaining long-term client relationships
• Willingness to work flexible hours and travel to customers
• Ability to successfully sell complex solutions that incorporate multi-channel marketing and technology related to custom print, web, mail, package and fulfillment solutions
• Must be an energetic, creative self-starter, highly-motivated, driven and ambitious with a competitive spirit.
• General working knowledge of commercial and digital print and wide format. Mailing and Large Format is a plus.
• Must possess a high-level of professional communication, presentation, negotiation and writing skills.
• Strong effective communicator
• You can expect a base salary to start (full commission plan engaged after ramp up period), reimbursement of your approved client expenses, a generous car allowance and employer paid health insurance (50/50 split).

Account Manager CSR Job Description

Job Qualifications/ Requirements :

• A clear working knowledge of the commercial printing industry, with a minimum 2 years’ experience in commercial printing/packaging or a related field. 
• 1 or more years in a customer service environment and a commitment to customer satisfaction. 
• A strong computer aptitude and typing skills with experience in Microsoft Office, CRM’s, ERP’s, Tharstern experience is a plus. 
• Ability to communicate clearly and professionally, both verbally and in writing. Applicant should be able to communicate with customers and successfully relay that information on to other staff members.
• The ability to demonstrate the highest level of organizational skills, multi-tasking skills, and time management in order to meet tight deadlines and a variety of tasks in a fast-paced work environment.
• Strong attention to detail to capture customer requests and communicate to the appropriate person.
• A desire and enjoyment to work closely with other employees.
• Communicates well with the public in a professional manner
• Self-starter who can work independently
• Outgoing
• Ability to think quickly and solve problems
• Attention to detail is a must

Essential Responsibilities:

• Providing outstanding customer service through both oral and written communications.
• Maintain existing customer relationships and work to create new customer relationships.
• Prepare and process quotes, orders, and sample requests.
• Communicate fully with internal and external customers and follow-up promptly with quotes, requests, orders, and other tasks.
• Work with all stakeholders, such as sales representatives, administrative staff, production staff, suppliers, and customers on orders and projects, including pricing, technical specifications, and meeting deadlines.
• When appropriate, advise customers on best strategies to achieve their desired outcomes.
• Other duties as assigned.

Additional Responsibilities:

• Learn and be able to communicate with internal and external customers about graphic communication, including but not limited to design principles, printing processes, paper options, and postal specifications.

SunDance is seeking a candidate to join our Account Management Team. We are looking for a motivated, technology driven individual wanted for 'golden' opportunity in growing company. We are a financially solid Orlando based Marketing/Printing/Packaging Company looking to expand our team. Must be committed to being the BEST! LEAN, Six Sigma and Continual Improvement experience is preferred. Top pay, health insurance and 401K with match.

Our Account Managers act as customer advocates exercising the company’s core values of kindness, adaptability, sustainability and a strong desire toward helping the client achieve Hero status within their organization.

We perform in a fast-paced environment while always keeping the customer’s needs at the forefront of decision making.

The ideal candidate will possess excellent Written and Verbal communication skills and an understanding of printing manufacturing process such as packaging or offset, digital and wide format applications.

We have openings in our commercial division as well as our label, carton and flex pack division in Orlando, Florida. This position is NOT available for remote work.

Please e-mail [email protected] or call 407-563-5004 and ask for JohnHenry

2nd Shift Pouching Operator Job Description

Responsibilities:

• Operate pouch-making machine and perform minor adjustments to machinery to ensure product quality
• Work closely with Quality Tech to ensure product quality
• Maintains product safety, legality, regulatory compliance, and quality systems
• Report any potential food safety, legality, quality, or food defense concerns to the Plant Manager or Quality personnel
• Must follow all company policies and procedures
• This is a safety sensitive position
• Review job ticket, dylux, HP or previous printed sample for finishing specifications.
• Make final prerun inspection. Obtain final run approval from supervisor or designated lead.
• Instruct and monitor performance of temporary personnel on equipment
• Monitor and record final part count on project ticket.
• Perform routine preventative maintenance as required.
• Assist in cross training backup operators.
• Maintain a clean, neat and orderly work area.
• Other duties as may be assigned by supervisor

REQUIRED SKILLS:

• Previous experience in the operation of a pouching machine or work in a printing environment is required!
• Must be able to work in a team environment

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Signing bonus
• Relocation assistance

Account Executive/Technical Sales – Flexible Packaging

SunDance is an innovative print communications company offering solutions in design, print, direct marketing, large format, fulfillment and packaging – labels, cartons and flexible. We are searching for the right player to join our growing sales team.

This position will be responsible for selling and growing SunDance’s Flexible Packaging Division. The ability to manage multiple types of projects in a fast-paced environment while delivering exceptional customer service, internally and externally, is critically important.

Key strengths for success in this position:

• Customer Service Oriented Problem Solver
• Highly Organized
• Work independently
• Ability to handle multiple projects
• Ability to prioritize effectively by deadline
• Superior communication skills
• Can DO attitude

Specific details on responsibilities include, but not limited to:

• Manage some existing and build new customers and leverage technology, products, and capabilities to capture larger share within existing accounts
• Monitor market conditions, product innovations, and competitors' products, prices, and sales.
• Build relationships and identify the prospect's need for the products or services.
• Maintain current customer relationships through visits, calls, quarterly reviews and internal/external functions.
• Participate in events/tradeshows in order to network with our customers and gain new customers
• Promptly enter all customer information and updates into Hubspot
• Enter RFQs via our custom built estimating portal.
• Work with other divisions to participate in all cross-selling opportunities and to maximize selling potential within the company.
• Proactively search, identify and obtain new business opportunities with new customers and existing customers. Manage resources as required to accomplish.
• Active pipeline development and management with a focus on increasing active customers and growing volume sales.
• Establish strong, multi-level, win/win relationships with new and existing customers. Focus will include, but not be limited to the following:
• Acting as the direct, primary face-to-face contact to the customer
• Maintaining strong win/win relationships
• Understanding customer requirements
• Addressing/resolving issues with current customers (quality, AR, etc.)
• Providing strong service support and coordination for customers
• Identify key decision makers and influencers beyond purchasing and craft relationship plans
• Develop and maintain action plan for how accounts will achieve targets and identify specific actions to improve earnings
• Identify and align resources, action plans and communications required to execute account plans and resolve issues
• Develop, manage and execute contract negotiations
• Manage negotiations/resolution of product, quality, and service issues

Requirements:

• Strong phone presence and experience managing dozens of calls per day
• Ability to multi-task, prioritize, and manage time effectively – work independently.
• Solid experience in customer service, opportunity qualification, account development, and time management.
• Strong knowledge of sales principles, methods, practices, and techniques.
• Strong problem identification and objections resolution skills.
• Able to build and maintain lasting relationships with customers.
• Exceptional verbal communication and presentation skills.
• Excellent listening skills.
• Strong written communication skills.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Ability to work individually and as part of a team.
• High level of integrity and work ethic.
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM software/Hubspot.
• 3-5 years of office/business experience, preferably in the communications/printing/graphic arts business.

2nd Shift Experienced Bindery/Folder Operator 

Responsibilities:

• Set up, operate, and monitor cutting, folding, and perfect binding equipment.
• Review job tickets, dylux, HP, or previously printed samples for finishing specifications.
• Conduct final prerun inspections and obtain approval from the supervisor or designated lead before proceeding.
• Communicate any issues that could delay the job to the shift supervisor or designated lead.
• Instruct and oversee the performance of temporary personnel on equipment.
• Monitor and record the final part count on the project ticket.
• Complete load tags to identify the job and attach them to the load.
• Ensure the delivery of completed projects to the next operation.
• Perform routine preventative maintenance as required.
• Maintain a clean, neat, and orderly work area.
• Assume additional responsibilities as assigned by the supervisor.

Required Skills:

• Experience in the operation of folding and binding machinery or previous work in a printing environment is required.
• Ability to work effectively within a team environment.
• Proficiency in Spanish is desirable.

If you enjoy a face pace work environment and value learning and like-minded people you will thrive at SunDance. Apply today to join our team!

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About SunDance

SunDance is an innovative company serving cross-media marketing solutions, commercial printing, wide-format signage and creative design to the Orlando area since 2007. We are dedicated to a positive company culture, being environmentally responsible and offer the excitement of working in a rapidly growing, creative organization. SunDance Marketing Solutions’ clients include leading companies in restaurants, healthcare, financial services, entertainment and vacation ownership. SunDance is a Sustainable Green Printing Partnership (SGP) certified printer. For more information, please visit www.SunDanceUSA.com.